A senior executive at a high profile commercial concern sought to develop a new dashboard capability for monitoring reputation risk across key global markets. 

With the advent of social media, there is an unprecedented opportunity to achieve new levels of reputation risk management and also enhance competitiveness by accelerating reputation risk management to the point of identifying and acting upon critical trends as they emerge, before competitors can even detect them.  

A high volume real-time global monitoring platform tuned to particular areas of client concern was aimed at web sites, web logs and open social media to provide early warning of adverse developments and emerging concerns.  

Thousands of web addresses were sifted on a continuous basis to provide a highly refined dashboard-friendly reporting stream, tuned to different client constituencies. 

For example, this platform was coordinated with internal client deal team efforts to ensure that reputation risk monitoring would be focused on key areas of interest with no exogenous impact on client business relationships.

Additional elements ensured augmented compliance with client non-disclosure policy and intellectual property protection requirements.

A startup with significant funding and a global blend of cultures wanted to establish a state-of-the-art corporate compliance program. 

A stated objective at the outset was lightening the burden on compliant staff and increasing the burden on non-compliant staff.

Most corporate governance programs wrongly place an equal burden on those who comply and those who evade compliance.  As a result, morale is dealt a needless insult and risk control is compromised for short term administrative convenience. 

Governance programs benefit soonest from alert staff and key personnel who share a strong commitment to personal integrity and reputation. This implies certainty in supportive and alert governance functions, accessible across the organization.

The program adopted a non-intrusive early warning posture with a strong emphasis on maintaining high staff morale and involvement in ensuring core compliance on prioritized higher value areas of corporate governance focus. 

The early warning focus provided a conducive platform for link ups with client programs for vendor, supplier and administrative optimization, customer and stakeholder relations, training updates, and internal communications.